Overview of Vitally's NPS surveys & analytics
An overview of the capabilities and analytics Vitally's NPS add-on provides
Vitally's NPS add-on is NPS rebuilt for Customer Success - show NPS surveys to specific accounts, analyze NPS scores across business, and setup alerts for businesses with dissatisfied account owners or low scores.
Our 360° customer dashboards organize feedback under each user's account. Analyze feedback and track your NPS score across each business's users.
Leverage Playbooks + Indicators to auto-detect accounts with owners that submit low NPS scores, accounts with large amounts of detractors, and more.