Views Overview
Views are different types of screens you can add to your hubs to visualize account information, activity data, reporting dashboards, and more!
With Views, you can be sure to prioritize and visualize the data that is most important to you or your team! You have different ways to visualize this data. Below we'll go over the 6 different view types.
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Table Views
Table Views allow you to save common customer or user reports to revisit them easily. You can customize Hubs with your most important data and work with Views. You can add as many Views as you need and use folders to help you organize and prioritize everything.
Doc Views
Docs will serve as a dedicated workspace that allows you to collaborate on with your customers. Docs provide transparency between you and your customer, the ability to create templates for consistency across team members, and the capability to share with customers to create a more collaborative relationship.
Board Views
Boards allow CS teams to create kanban style, drag-and-droppable views for easier task management and beyond. With Boards, teams can now visualize their tasks and more in a single glance. Common use cases include:
Manage your tasks based on status
Organize tasks across your book of business
Visualize opportunities throughout your pipeline
Track escalations based on priority level
Dashboards Views
Dashboards are customizable reporting for analyzing your team, customers, and business.
Project Views
Projects are a collection of Tasks aimed at helping yiur team or a customer meet a specific goal.
360 Views
A 360 View is a full-picture profile of a single customers, with all their users, activities, traits, and interactions with your team!
Cards & Decks
Organize related account and user columns into named Cards, and organize those Cards into Decks that can be used throughout Vitally.