Use Case Library
A collection of Vitally use cases and processes
🏄♂️ Building Your Onboarding ProcessOperationalize your approach to handling new customer onboarding
🚀 Building Your Adoption ProcessOperationalize your approach to adoption, rollout & change management
💸 Building Your Renewal & Forecasting ProcessUnderstand how to optimize your Account Management motion out of Vitally
❤️ Health FrameworkBuild an accurate and actionable health score
🤝 Managing Stakeholder ChangeOperationalize a proactive approach to engaging key personas
🚨 Manage Customer EscalationsEffectively manage, prioritize, and extinguish escalations
🫀Tracking CSM PulseA better way to track subjective sentiment
Goals: Operational Use Cases
Get started using Goals to track business outcomes
🤖 Goals: Operational Use CasesGet started using Goals to track business outcomes
🏄 Onboarding Goals to Track TTVHere are a few ways you can leverage goals to ensure your onboarding operation is driving the desired outcome.
🚀 Adoption Goals to Track UsageHere are a few ways you can leverage goals to ensure your adoption operation is driving the desired outcome.
💸 Growth Goals to Mitigate Risk & Realize OpportunitiesHere are a few ways you can leverage goals to ensure your risk & opportunity operation is driving business impact.