Vitally Docs
Vitally Docs
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👋 Welcome
Navigating Vitally with 'Quick Jump'
➡️Pushing data to Vitally
Using the Vitally API
Vitally's Javascript SDK (Vitally.js)
Vitally's HTTPS Analytics API
Integrations
⬅️Getting data out of Vitally
How data-out integrations work
Supported Integrations
🔃Managing the customer lifecycle
Overview
Categorizing your subscribed customers
Categorizing your trials
Categorizing your churn
Auto-ignoring accounts
Categorizing deactivated users
Manually categorizing accounts
📈Account health scores & metrics
Default metrics
Health scores
Success Metrics
Elements
Traits
📊Reporting & Segmentation
Reporting 101 - Digging into your customer datasets
Segmentation
HQ
Views
Product event history
🚨Automated Playbooks & Alerts
Creating automated workflows with Playbooks
Creating opportunity & risk alerts with Indicators
📝Notes, tasks, and conversations
Notes
Tasks
Conversations
💯Using Vitally's NPS surveys
Overview of Vitally's NPS surveys & analytics
Installing & configuring NPS surveys
⚙️Administration
Assigning (user) owners to accounts
Assigning CSMs & Account Executives (AEs) to accounts
Changing the currency for your revenue
🤫Privacy & Security
GDPR Compliance
Security questions
Deleting user accounts
Setting up SAML v2 SSO via Okta
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Using the Vitally API

Vitally's APIs (Javascript SDK + server APIs) allow you to directly plug your customer data into Vitally.
Here are the articles in this section:
Vitally's Javascript SDK (Vitally.js)
Vitally.js is a small Javascript library that allows you to directly send us data about your users and their product usa...
Vitally's HTTPS Analytics API
Vitally's analytics API is used to track the important components of your system: accounts, users, and their actions wit...
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Vitally's Javascript SDK (Vitally.js)
Last updated 2 months ago