If you'd like to only have your Vitally NPS surveys show for specific users, follow these simple steps:
For example, let's say you only wanted to survey users where the
role trait equals
admin. First, create a playbook that targets users, and add a rule to that playbook targeting users with the
Then, add an action to your playbook to show users matching your rules Vitally's NPS surveys.
At the bottom of your NPS settings, you'll see an option asking if you'd like to show surveys to all users or only those matching Playbooks. Choose the latter here. This setting paired with the above playbook will now ensure that only users matching your playbook's rules are displayed NPS surveys!