Skip to main content

Learning Vitally

Resources to help you learn how to configure and use Vitally to support your CS strategies.

Written by Amelia Losciale
Updated this week

No matter your role or how you learn best, we have resources to support you.


Self-Serve Resources

❓ Vitally Help Center Our knowledge base covering the full Vitally platform β€” specs, walkthroughs, and more.

πŸ“š Use Case Library A growing collection of Vitally use cases and processes to help you get the most out of the platform.

πŸ“š Integration Documentation An overview of Vitally's native integrations and how to set them up.


On-Demand Courses

πŸŽ“ Vitally Foundations A series of on-demand courses covering the core fundamentals of Vitally.

πŸŽ“ Vitally for Team Members A self-paced companion to Intro to Vitally, designed for CSMs, AMs, and other day-to-day Vitally users. Goes deeper than the live session with more content and quizzes to confirm your understanding along the way.

πŸŽ“ Vitally for Admins A self-paced companion to Admin 101, built for CS leaders and operators who want to go further. Covers the same core pillars β€” Prescription, Measuring Success, Automation, and Productivity & Reporting β€” with expanded content and comprehension quizzes throughout.


Live Trainings

πŸŽ‰ Intro to Vitally An interactive session led by our CS team β€” includes a platform walkthrough plus tips and tricks for new and returning users alike.

πŸŽ™οΈ Office Hours Twice-weekly, operations-focused sessions where you can bring your CS process, use case, and setup questions.

πŸ“š Admin 101 A four-week learning path for CS leaders and operators. Each week builds on a core pillar: Prescription, Measuring Success, Automation, and Productivity & Reporting.


Technical Support

Our team of Vitally experts is here to help.

  • Hours: 24/7 support from Viv, our AI Chatbot; Live chat support Monday–Friday, 9:00 AM–5:00 PM aligned to the closest supported regional timezone

  • In-app chat: Available via the top-left dropdown menu, under Help


Platform Status

Stay ahead of downtime by subscribing to our status page. You'll get real-time updates on system performance, maintenance windows, outages, and overall service health.

Did this answer your question?