Vitally Support

An overview of the out-of-the-box metrics Vitally provides for your Customers

Default Metrics

Vitally's health scores strike the perfect balance between simplicity & power 💪

Health scores

Success Metrics are custom KPIs defined using the data you feed into Vitally and calculated for each of your accounts.

Success Metrics

Elements help you understand how customers have configured your product, so you can ensure each implementation is setup for success.

Elements

Traits are pieces of information about a customer, like their plan, number of licenses, name, etc.

Traits

Build custom formulas on various objects.

Formula Traits

Laura Bedoya

Ethan Patrick

Health Scores & Metrics

A guide on troubleshooting a Formula trait displaying 0 rather than null.

Displaying 0 Instead of Null in Formula Traits in Vitally

Troubleshooting guides for commonly asked questions on Formula traits

Formula Traits Troubleshooting Guides

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