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Getting Started with Vitally as a CSM

Getting Started with Vitally as a CSM

Follow this learning path to get started as a CSM in Vitally

Rachel Sheldon avatar
Written by Rachel Sheldon
Updated over a week ago

Are you a CSM who's new to Vitally? Our Customer Success team has put together this curated learning path from the Vitally Academy library of videos to set you on the right track.

Time to Complete: 20 minutes

Document Customer Interactions with Notes

In this video, you'll learn how to use Vitally's Notes feature to keep track of your customer interactions.

Time to Complete: 3 minutes

Keep Work on Track with Tasks

In this video, you'll learn how to leverage Vitally's Task feature to keep your work on track day-to-day.

Time to Complete: 2 minutes

Organize Work with Projects

In this video, you'll discover how to use Vitally Projects to organize your work and manage large-scale projects with customers.

Time to Complete: 3 minutes

Personalize Your Workspace with Your Private Hub

In this Workshop, you'll hear from a Vitally CSM (Stephanie Townes) how she manages her book of business and daily work in her personal Hub, to inspire your own Hub setup.

Time to Complete: 10 minutes

Congrats on completing your Vitally CSM Learning Path! Here's what to do next:

Sign up for our Intro to Vitally program, a one-hour live training session with Vitally's own CS team to get you upskilled and ready to jump into Vitally.

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