Conversation Troubleshooting Guide
Troubleshooting steps to tackle common Conversation issues
By Laura and 2 others3 authors5 articles
- I'm getting a Conversation Template ErrorTroubleshooting steps to resolve your template error
- Conversations displaying on the wrong accountsTroubleshooting steps to find out why your conversations display across the wrong accounts.
- Manually created conversations fail to sendTroubleshooting steps to address why your conversation is failing to send
- Automatic BCC Including Additional Recipients in Vitally EmailsEmails sent through Vitally automatically copy additional team members due to a configured BCC address.
- There's missing email(s) in VitallyLearn why emails might not sync to Vitally’s Active Conversations and how to resolve such issues.