🤖Goals: Operational Use Cases

Get started using Goals to track business outcomes

Goals were built so that you can assign them in a Playbook to ensure your operation is effective & efficient by assessing the impact your processes have on driving customer outcomes. The possibilities are endless, but we have identified some core use cases by lifecycle stage on leveraging Goals to ensure the operation is humming:

  • Create onboarding Goals to track TTV and ensure customers are properly implemented

  • Create adoption Goals to see if the right people are using the product the right way

  • Create growth Goals to drive urgency around addressing risk & working opportunities

Visit our Goals help documentation or access our quick-start guide

Access all the use cases highlighted in the video below:

Onboarding Goals: Tracking Time to Value

Click the link below to see a few different Goals to build out like onboarding duration, onboarding health, onboarding nps, etc...

🏄pageOnboarding Goals to Track TTV

Adoption Goals: Track Persona Usage

Click the link below to see a few different Goals to build out like team activation, active user % target, GTM rollout, etc....

🚀pageAdoption Goals to Track Usage

Growth Goals: Mitigate Risk & Realize Opportunities

Click the link below to see a few different Goals to build out like risk management, opportunity velocity, ARR impact, etc....

💸pageGrowth Goals to Mitigate Risk & Realize Opportunities

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