Skip to main content
All CollectionsCustomer Lifecycle
Lifecycle Tracking Troubleshooting Guides

Lifecycle Tracking Troubleshooting Guides

Troubleshooting guides for Lifecycle tracking issues (subscribed, trial, trial qualification, churn, ignored)

Accounts are unexpectedly Churned when they should be SubscribedLearn how to investigate and resolve issues where subscribed accounts are incorrectly marked as churned in Vitally.