Mailgun

Send bulk emails to your users in Vitally with Mailgun without preset limitations of your email client.

Mailgun Overview

Send mass emails without the limitations of email providers! This is one of the best ways to ensure that your emails are all being sent without any hiccups.

We will not bring in historical conversations.

Enabling the Mailgun integration:

How-To

How-To Video

You'll want to create an Account API Key in your Mailgun account. Navigate to your Settings (⚙️) at the bottom left of the left panel (or get there via Quick Jump) Select Integrations under Data Management Find Mailgun and select it Toggle the integration to on on the top right Enter the Mailgun Account API Key and submit Select the Mailgun Sending Domain you want to use from Vitally and submit You're all set! When sending messages you can select to send from a user from Mailgun rather than from a user from your email.

A few notes when setting this up:

• You can only send from a verified domain in Mailgun.

• All non-observer Vitally Users will populate when selecting the sender.

Mailgun FAQ

Q: When sending messages out of Vitally via Mailgun, do replies/all the back and forth sync back into Vitally? A: Not via Mailgun, but if it shows up in someone’s connected inbox (Gmail/Outlook) then we will!

Q: What information is available and what information is lost from the Conversation Templates metrics (opened, replied, bounced, etc) under Templates > Conversation Templates? A: We track the read/reply status on the message, but it doesn't aggregate onto the Conversation Templates page.

Q: Is there a limit of the number of conversation I can send? A: Your sending is limited by your Mailgun plan.

Q: Is there a limit on the number of participants in a group conversation? A: Each group conversation can have up to 10 participants.