Deactivating your Vitally Account
If you would like to deactivate your account, you can do so in your account settings at https://YOURSUBDOMAIN.vitally.io/settings.
After 90 days, Vitally will permanently delete all of your data. If you would like us to alter that timeframe for your account, reach out to support@vitally.io. Please ensure to export any data before you deactivate.
The Deactivate Vitally button in the bottom right will deactivate your account at the end of your current subscription period. You can re-activate your account at any point until that date.
After 90 days, Vitally will permanently delete all of your data. If you would like us to alter that timeframe for your account, reach out to support@vitally.io.
Deactivating your Vitally profile
To deactivate your Vitally profile, you'll want to navigate to your Account logo on the top left and select My profile. You'll land on Profile where you can scroll down to select Delete my Vitally user account. To reactivate your profile, an admin must do this in settings.
Deactivating a Team Member
Let's say a team member has left your organization, an admin can deactivate (or reactivate) another team member. To deactivate another team member's Vitally profile, navigate to to your Account logo on the top left and select Settings. Then select Team Members to find Manage Team. There you an deactivate it or reactivate it.
